Terms

Shipping
Normal shipping transit time is within 5-7 business days (Monday-Friday) for domestic carriers (USPS). International shipping is 7-14 business days (Monday-Friday) after your package has been shipped. Customers are responsible for all shipping cost. 

Returns

The Calm Cool Collective Policy:
We strive to exceed your expectations with every product you receive. All products are made with our best materials and our digital and screen printing technologies, but If you are not satisfied for any reason, you may return any unused products for a replacement (refund in cases of defective / integrity compromised products upon arrival) within 30 days of receipt.


To return your items:
email us at [email protected] to return your unused product. Please include your invoice paper or order#.

Return Address:

The Calm Cool Collective
Creating Our Own Legacy, LLC
Returns Department
10-10 44th ave, studio 420
Long Island City, NY 11101


Contact Us
If you have any questions or suggestions regarding our privacy policy, please contact us at:
Email: [email protected]

The current version of The Calm Cool Collective Privacy Policy was adopted effective as of 07/01/2025.